The eBay Community

Anybody elses seeing an Uptick in Free return scams in the last year?

I've been an ebay member since the beginning and just recently I have notice an increase in fraudulent returns. I Sell used powersoprts parts for the last fourteen years. And always build my listings with the year make, and models of machines, that t...

Away time and not all items show up as seller away, buyer buys and eBay has other ideas

What's the deal with away time not showing up on all items? I just had a buyer buy something when away time was active and eBay wanted me to still ship the item within my handling time of three days. The buyer requested a cancellation and I approved....

International shipping

I sold a CD to an International buyer. I accepted an offer of $5 for the item. My listing showed a $4.65 buyer pays shipping cost. When I got the ship your item note, I clicked "purchase shipping label", went to that screen and it showed a cost to me...

Refund and return

The buyer asked for a refund but the item was not shipped to me and I have not received it yet I still had to pay for a refund. I don't know what happened to the item. The buyer didn't ship it to my address

Is Mercari and Others Eating Ebay’s Lunch?

How can Ebay continue to raise fees for sellers while traffic and sales decline and so much competition is out there? Example For Sellers:Mercari sellers pay 0% fees. Cash out fees: $2.00 per direct deposit or $3.00 per instant pay transfer.Ebay sell...

INR Case opened had to refund Buyer received item 5 days after refund

I had a buyer open an INR case and I had to refund by April 22 even though I upload response for USPS item was delivered 5 days later. I am now out my money and the item.

Why am I paying VAT?

So I’m in US and have bought 3 separate items from a Great Britain seller and have been charged VAT on each one. The 1st two are under the 800.00 threshold and I should not have been charged and I was charged on the 3rd even though it’s being shipped...

Disapointed as a member for several years

sold alot in the past years so far this year has flat lined after paying all promotions doing everything that i could do paying out $$$$ with no return on investments at all looking at other avenues to open my store

Payouts from ebay stopped, big problem

Hello,I have an S Corp and a business checking account. I have had no problems with getting paid by ebay, and making payments with my business account for 4+ years. As of this weekend, April 26, 2024 eBay automated messages say my account info doesn'...

Buyer requested a return claiming the item had a defect which was false

Buyer purchased a top from me several weeks ago and requested to return the top today claiming there is a defect. The defect she claims is that the top has a strong perfume odor and that she tried to air out the top but it still has the odor. I messa...

payout on hold

Hi, More than a week I can't receive my payout for the sold items because suddenly appeared information that there is a trouble with my bank account details althouth I have received many payouts on this account. When I try to open seller account it's...