The eBay Community

How to see import charges before checkout

I was considering buying an item from a UK seller (I am in the US) In the shipping details, it states that import charges can be seen at checkout. I'd like to know what these are BEFORE committing to buy. If I purchase an item and don't want to pay t...

Can post listings via app

Hi all. idk if this is a new perk of eBay… I’ve been quite active here until about 2years ago when I moved counties. today I logged in hoping to list a bunch of items, but there isn’t even an option to “List an item” in the app, I’m being prompted to...

Tracking my parcel

Hi there. I just bought an item from China about a week ago. I've been tracking it on the UPS website and it says the destination is USA. I live in South Africa and clearly gave the seller the correct shipping address. So why is it telling me the des...

Resolved! Charged Twice for Shipping

I sold an item on Ebay and Ebay charged me twice for USPS shipping of a single item, single box. The item was delivered to the USPS in a single box yet, Ebay and USPS show two boxes with two different tracking numbers in their possession. I voided on...

Buyer requested a return claiming the item had a defect which was false

Buyer purchased a top from me several weeks ago and requested to return the top today claiming there is a defect. The defect she claims is that the top has a strong perfume odor and that she tried to air out the top but it still has the odor. I messa...

Away time and not all items show up as seller away, buyer buys and eBay has other ideas

What's the deal with away time not showing up on all items? I just had a buyer buy something when away time was active and eBay wanted me to still ship the item within my handling time of three days. The buyer requested a cancellation and I approved....

Suspended

Suspended, trying to pay but won't let me sign in,help

Resolved! Promoted Listings ebay message

helloI received a message from ebay, I don't know if it came to me alone or to everyone.Does that mean that you can't add more promoted lists by paying a few dollars like I do now?the message says this Soon you’ll be able to use Promoted Listings Sta...

Ebay randomly showing seller's listings to different areas of USA.

As an owner of 2 Ebay stores this process irritates me greatly. Store owners pay fees regular sellers don't. There is no way that a seller would know that Ebay does this when they agree to Ebay's rules. When I began selling over 25 years ago this did...