The eBay Community

Seller sent me the wrong item, should I take it up with eBay?

So I received an action figure that wasn't quite the one I wanted, when I asked the seller about this, they said to not worry about shipping it back, and that they'll ship the right one. Any tips on what to do?

Seller doesn't ship my item (it's been a month!)

I live far away from the US and ebay usually estimates my shipment at 30-60 days. After buying, sellers usually ship my items in 2-3 days and it arrives in 20-30 days. This time the seller doesn't ship my item at all, it has been a month already. He ...

Seeking volunteers for experiment about item price notifications

EDIT: Volunteers, please make sure your buyer communication preference IS the default setting (check-marked) to receive notifications of price reductions. Thank you @nobody*s_perfect for pointing this out.Given eBay's changes to seller-initiated offe...

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What happens if the carrier admits they DID deliver to the wrong address?

Just thinking of a couple recent posts regarding tracking with a Delivered scan but buyers saying they did not receive the item. -So apparently the recipient's local post office can look up the GPS of where the package was scanned, to see if it's at ...

Why does ebay punish GOOD sellers so harshly for a bad feedback?

Absolutely unfair ebay lowers a good seller's feedback by so many points for one bad feedback. No one in their right mind thinks this is ok. One bad feedback should equal just one point drop. And, if the seller is exemplary with a ton of transactions...

Problems with a buyer

Hello everyone, I am a newish seller here and unfortunately I've already had an issue arise with a buyer. It started out when she bought 3 of my items dirt cheap and then started complaining about the shipping cost. I did the best I could on it and I...

Ebay Support Not helping

I had a buyer dispute a high value item because USPS lost the item. Buyer opened a case and won. Then a few days later the item was delivered. I appealed the case and I was denied. I contacted support and ebay support reassured me that I will get my ...

Order stuck for a long while since the beginning of the shipping progress.

Hello, My order was shipped by the seller in UK via eBay Global shipping. The only information shown in the tracking was updated on 05.05.2024 (shown below), it seems that my order has been stuck there since the beginning. Does anyone know where and ...