The eBay Community

Why did I receive a payout

Why did I receive a payout of $1,100 from eBay? I have a bike for sale for $2,400 and haven't had any commitments on the bike. I was thinking that the "payout" was somebody putting money down on the bike, but I haven't been contacted and the payout w...

Problems with a buyer

Hello everyone, I am a newish seller here and unfortunately I've already had an issue arise with a buyer. It started out when she bought 3 of my items dirt cheap and then started complaining about the shipping cost. I did the best I could on it and I...

Ebay charging sales tax on coin sale in Texas to Texas. There are no sales tax on coins in Texas.

Ebay charged my buyer sales tax on a coin he purchased. Texas does NOT charge sales tax on coins, or silver.How can buyer get his money back from ebay ?

negative feedback threat unless i accept return.

recently sold a used motherboard and the buyer says it was missing parts, i had in the description what it came with and the pics also showed what it came with. It did not have the NVME heat sinks on it which you can see in the pics and was not liste...

My ebay store when accessed using a mobile phone (Ebay app or direct web) only shows 2 listings ?

Our eBay store when accessed using a mobile phone (eBay app or direct web) only shows 2 listings, when in reality I have close to 13K + active listings. As mobile users consists of a significant potion of ebay users, I fear this has a big impact on o...

Order stuck for a long while since the beginning of the shipping progress.

Hello, My order was shipped by the seller in UK via eBay Global shipping. The only information shown in the tracking was updated on 05.05.2024 (shown below), it seems that my order has been stuck there since the beginning. Does anyone know where and ...

free returns question

Is it true that if free returns are offered in the listing, that eBay will remove negative feedback if the buyer did not bother to attempt a return(before leaving a negative)

It's Time to Reimburse Buyers for Return Packaging

When buyers receive items not as described or defective, and need to return the item, very often they incurred additional cost to package the item before returning it. That's because, to open the package, one must destroy the onetime use packaging. e...

Seeking volunteers for experiment about item price notifications

EDIT: Volunteers, please make sure your buyer communication preference IS the default setting (check-marked) to receive notifications of price reductions. Thank you @nobody*s_perfect for pointing this out.Given eBay's changes to seller-initiated offe...