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ebay's return process is failing

I go through the process to start a return but when clicking on the "Confirm return" button does nothing. The return process dies right there. So how do I start a return process if ebay's return process is defective??

Setting Buyer Exclusions by Country

So I came home to a sale in Belgium, but Belgium is on my exclusion list. I went to the listing (it's the Belgium stamps BTW) and I saw that there were lots of EU countries I shipped to in this listing, but all those countries are blocked. For Europe...

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