The eBay Community

sent product but shipping not updating

I sent a product to the customer several days ago, but it isnt showing as shipped in the system. Also, a different product was mailed out the same day as a seperate order, and the one order shows an update in shipping and not the other

How to get ebay to correct their missing carrier scans their are docking me for.

I have a buyer who purchased 10 items separately & was shipped with one tracking number. Ebay incorrectly is docking me for all 10 as "missing on time tracking or carrier scan". This is incorrect. The complete tracking history is available thru USPS....

Resolved! Choose One & Pass It On.....again

Well, once again someone at Ebay decided that the old game HAD to be closed because it was an old post...so let's try to start this thing again.Same rules as the old game Chicken or Fish?

Downgraded store from Anchor to Premium on May 1st. Substantial drop in sales as of May 1st.

Can anyone confirm the relationship between store subscription level vs. visibility and traffic/sales? We've had an Anchor Store subscription for 8 or 9 years and decided to downgrade to Premium as of May 1st.Since then we've seen a substantial drop ...

eBay removed my listing saying it’s counterfeit I don’t sell counterfeit items at all

I have been selling on eBay for 3 years now and they have taken some items down saying it was counterfeit I get my items from a government auction that by law can’t even sell me counterfeit items eBay can’t even help me when I talked to them I told t...