The eBay Community

USPS destroyed an item shipped with Ground Advantage confused on how to do a claim

I shipped a portable record player and the buyer said it was broken on arrival even though I thoroughly padded everything. So Ground Advantage is supposed to automatically cover $100 in damage (without additional insurance purchased)? Then also based...

negative feedback threat unless i accept return.

recently sold a used motherboard and the buyer says it was missing parts, i had in the description what it came with and the pics also showed what it came with. It did not have the NVME heat sinks on it which you can see in the pics and was not liste...

Setting Buyer Exclusions by Country

So I came home to a sale in Belgium, but Belgium is on my exclusion list. I went to the listing (it's the Belgium stamps BTW) and I saw that there were lots of EU countries I shipped to in this listing, but all those countries are blocked. For Europe...

I was sold the wrong part.

Product fitment description was incorrect. Obviously the part didn't fit. On initial communication the seller was rude and blamed me. I ordered the product by the part number. So apparently the seller had the compatibility wrong. The seller refuses t...

Shipping Supplies Recommendations?

Hey all, could anyone recommend a source for tape and bubble wrap?

Sellers requiring immediate payment on auctions

Hi! I've seen a huge increase in sellers of auction listings to demand immediate payment. It's harassing. Ebay's term state that buyers must pay for the auctions they win but I believe the terms also state that sellers have to allow 4 days to buyers....

What is this tool?

Google lens says it's a spanner wrench, but it doesn't match the ones I've found online. It's 11 inches long. I got it with a lot of antique tools. TIA

Seeking volunteers for experiment about item price notifications

EDIT: Volunteers, please make sure your buyer communication preference IS the default setting (check-marked) to receive notifications of price reductions. Thank you @nobody*s_perfect for pointing this out.Given eBay's changes to seller-initiated offe...

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Problems with a buyer

Hello everyone, I am a newish seller here and unfortunately I've already had an issue arise with a buyer. It started out when she bought 3 of my items dirt cheap and then started complaining about the shipping cost. I did the best I could on it and I...

Ebay charging sales tax on coin sale in Texas to Texas. There are no sales tax on coins in Texas.

Ebay charged my buyer sales tax on a coin he purchased. Texas does NOT charge sales tax on coins, or silver.How can buyer get his money back from ebay ?

QR Code on bottom of label

There is a little QR code at the bottom of the label. I always cut it off when I tape the label to my package. It is using extra ink to print it and it never leaves the door. How can I stop it from printing on the package and wasting ink? It's obviou...