The eBay Community

Why does ebay punish GOOD sellers so harshly for a bad feedback?

Absolutely unfair ebay lowers a good seller's feedback by so many points for one bad feedback. No one in their right mind thinks this is ok. One bad feedback should equal just one point drop. And, if the seller is exemplary with a ton of transactions...

What happens if the carrier admits they DID deliver to the wrong address?

Just thinking of a couple recent posts regarding tracking with a Delivered scan but buyers saying they did not receive the item. -So apparently the recipient's local post office can look up the GPS of where the package was scanned, to see if it's at ...

Problems with a buyer

Hello everyone, I am a newish seller here and unfortunately I've already had an issue arise with a buyer. It started out when she bought 3 of my items dirt cheap and then started complaining about the shipping cost. I did the best I could on it and I...

Ebay Support Not helping

I had a buyer dispute a high value item because USPS lost the item. Buyer opened a case and won. Then a few days later the item was delivered. I appealed the case and I was denied. I contacted support and ebay support reassured me that I will get my ...

Order stuck for a long while since the beginning of the shipping progress.

Hello, My order was shipped by the seller in UK via eBay Global shipping. The only information shown in the tracking was updated on 05.05.2024 (shown below), it seems that my order has been stuck there since the beginning. Does anyone know where and ...

I had a safe place for delivery. USPS gave out the key to someone else.

So today my package was marked as delivered, So after work I went. to go pick up the package at the mailboxes, and when it's a package USPS will leave a parcel box key in your mailbox. Which they did but the key they left for me already had a key in ...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

negative feedback threat unless i accept return.

recently sold a used motherboard and the buyer says it was missing parts, i had in the description what it came with and the pics also showed what it came with. It did not have the NVME heat sinks on it which you can see in the pics and was not liste...

Seller sent me the wrong item, should I take it up with eBay?

So I received an action figure that wasn't quite the one I wanted, when I asked the seller about this, they said to not worry about shipping it back, and that they'll ship the right one. Any tips on what to do?

How long does Ebay hide your items. I sold one item in the past week and I'm very good seller.

Yes, how long are they going to hold me hostage in no sales limbo?

Drafts

I always appreciate everyone's help. I gave up posting issues because eBay continues to have so many problems. Months ago and now again for the past week. I use theme and subject in my listings. Months ago they were always located in the same spot. T...