The eBay Community

ebay competitor blinks---restores old returns policy

There have been some discussions here about the recent fee change at Mercari (seller fees eliminated, buyer fees instituted instead). At the same time Mercari made that change, they also changed their existing return policy---which had been a 3 day r...

Cancelling bids when an item isnt doing as well as they thought it would?

Hi All, I'm new to this Community chat, so please be gentle I started bidding on an item yesterday and late last night my bid was cancelled by the seller. I thought I'd be polite and send a message asking what the problem was, and they have replied s...

Too many offers!!!!!

Please make it stop! I was researching a particular style of shoe and was looking at it in all the photographs of lots of listings and I added a few to my watchlist while I shopped. Now I'm being attacked by offers for shoes that aren't even my size!...

Wacky negative feedback

Got my first negative feedback after 1.4k items sold - buyer was mad he couldn’t use his gift card at my store. Provided no other information other than his gift cards didn’t work. I asked eBay to remove this nonsense and they declined claiming it di...

eBay is not enforcing the Bid Retraction Policy

I sell a lot Auction style and this year several Buyers have retracted bids on Auctions without replacing them with a correct bid. Therefore, eBay is NOT enforcing their policy. This past weekend a Bidder with 37 retractions in the last 12 months ret...

Buyer location not showing on messages/emails (May 14 2024)

Is everybody else experiencing the same? Buyer messaged me just now with a shipping question and I noticed the buyer's location is no longer showing on the eBay message email. Checked numerous buyer messages from today and none show the location. Did...

It's Time to Reimburse Buyers for Return Packaging

When buyers receive items not as described or defective, and need to return the item, very often they incurred additional cost to package the item before returning it. That's because, to open the package, one must destroy the onetime use packaging. e...

Offering choice of eBay International Shipping and direct international shipping

A while back a poster on this forum asked me a question to the effect of:Offering both eIS and direct international shipping, do you find buyers select eIS or direct (USPS international) more frequently? At the time eBay had just started rolling acco...

SELLERS BEWARE! This site has really gone down hill since last I was on here. READ

Ebay has really gone down hill all the way around. I was a seller on here successfully for over 10 years from 1998 to 2008. It was fair, user friendly, heavily trafficked, and both a great place to sell and buy items. I started selling on here last w...