The eBay Community

Seller sent me the wrong item, should I take it up with eBay?

So I received an action figure that wasn't quite the one I wanted, when I asked the seller about this, they said to not worry about shipping it back, and that they'll ship the right one. Any tips on what to do?

Problems with Fiskars Living US LLC

Hey everyone,Have any of you who sell Wedgwood, Waterford, Rogaska, and similar products encountered issues with Fiskars Living US Company? It appears that they're targeting sellers like us, particularly on platforms like eBay, with intimidating lett...

Resolved! Refund or not?

I sold a card and for the past week, week & 1/2 it’s showing it’s just sitting at the post office in his town. He left positive feedback but is now saying he didn’t receive the card. Do I refund or tell him no? Wasn’t very valuable a 7-10 dollar card...

Downgraded store from Anchor to Premium on May 1st. Substantial drop in sales as of May 1st.

Can anyone confirm the relationship between visibility and traffic/sales? We've had an Anchor Store subscription for 8 or 9 years and decided to downgrade to Premium as of May 1st.Since then we've seen a substantial drop in traffic and sales. We were...

Can't Contact Seller

Hello, this was my first time buying from eBay and my package as I see will not arrive and I cannot contact my seller for information because I don't have tracking number for my package as well.. What can I do? Thanks in advance

Problems with a buyer

Hello everyone, I am a newish seller here and unfortunately I've already had an issue arise with a buyer. It started out when she bought 3 of my items dirt cheap and then started complaining about the shipping cost. I did the best I could on it and I...

Buyer Asked to Put A Trace on Delivered Package

Hi, I'm a seller and I shipped an item to a buyer and it was marked as delivered by USPS. The product says it's shipped USPS on the listing, so the buyer knew it would come via USPS. A few days after it was marked delivered on the tracking, the buyer...